- Dimensions affecting metric totals
- Missing recent data
- Missing or too few goal completions
- Missing goal metrics
- Metric values being slightly off
- Double counting data
- Data sources with segments included
- Comparing Funnel data with the Google Ads report
Dimensions affecting metric totals
Age does not include data for users younger than 18 years. Age and Gender are also likely to cause Google Analytics to filter rows because of privacy reasons. The more dimensions you select and the more specific report you create the more rows will be filtered. Read more about the Data Thresholds that are protecting the users' privacy here: https://support.google.com/analytics/answer/2799357#thresholds
Custom dimensions will filter data that don't have any values for the dimension in question. This means that if you don't assign a custom dimension to a user/session or hit, then it won't be included if you look at that user/session or hit in Funnel. Choosing two custom dimensions means that each row must have some set value for both of these dimensions. If one is missing the row will not be part of the segment of data returned. This is the same behaviour as in the Google Analytics UI. Read more in our help article about custom dimensions in Google Analytics.
Choosing any of the Mobile Device dimensions below might lead to unexpected total values, as they will not include data for desktop users. This is the same behaviour as in Google Analytics' UI, and has to do with the fact that data is only returned for rows where these dimensions have values:
- Mobile Device Model
- Mobile Device Branding
- Mobile Device Marketing Name
- Mobile Device Info
Event metrics may be affected if the optional dimension Event Label has been included in Funnel, but some or all events do not send Event Label to Google Analytics. This is due to how Google filters data with no values for a dimension, meaning that when a report is created which includes the Event Label, any events that do not have values for that dimension will be filtered out.
Client ID may affect metric totals as Google Analytics can only deliver the top 10,000 unique Client IDs per day. If you have more visitors than that per day it will result in exceeding data being omitted.
Missing recent data
If the numbers for the last two days are too low that can be due to Google's data freshness (the delay before the data is available). The same delay applies to the Google Analytics UI but depending on when you look in GA vs Funnel or if Funnel hasn't received that data yet this can still happen. For standard properties this delay is up to 48h before all data has stabilised. For a 360 property it's up to 4h when looking at today and up to 24h when looking at previous days.
Read about the limits limit in Google help article here: https://support.google.com/analytics/answer/7084038
Missing or too few goal completions
Goal completions based on events will not be viewable per Page. This is because events can fire multiple times per session while goals only can fire once, meaning that a goal completion can be spread out on multiple pages.
Missing goal metrics
Smart goals are not included per default, because of a limitation in the Google Analytics API we can't see beforehand if a user has any or not. If you need this metric please write to the Funnel support and ask us to toggle it for your data sources.
Metric values being slightly off
If you have a lot of data GA might read some of it and then estimate the rest. This sampling is done in the UI as well, look for if the shields becomes yellow in GA (see picture below). Read more about sampling for GA here.
Double counting data
When connecting several data sources for one property make sure that you do not look at the same data twice as this will lead to skewed numbers.
Data sources with segments included
When adding multiple Segments you will get all data in segment A plus all data in segment B. This means that you have to include the Segment dimension in your queries when looking at segments with overlapping data to not get too high values.
Read more about Google Analytics segments in Funnel here.
Comparing Funnel data with the Google Ads report
The Google Ads report in Google Analytics filters the data on the source and medium values "google / cpc". You have to filter on the same thing in Funnel to not include data from other traffic sources or else you will see higher values in Funnel.