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Intercom: Dimensions and metrics

Dimensions and metrics available for Intercom data requests in Funnel.

How to get these dimensions and metrics in your workspace?

What do you need?

Submit a data request. See Request new data in Funnel.

Business or Enterprise plan

Contacts Report

Available Fields:

  • Fetches custom fields that vary depending on Intercom configuration

Conversations Report

Available Fields:

  • Conversation Id

  • Conversation Created At

  • Conversation Part Id

  • Part Type

  • Body

  • Conversation Part Created At

  • Notified At

  • Assigned To

  • Author Id

  • Author Type

  • Author Name

  • Author Email

  • Event Details Value Name

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