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How do I request new data in Funnel?
How do I request new data in Funnel?

Learn how to start the process of importing dimensions and metrics into Funnel from a Data Source that is not already supported.

Zarah Fager avatar
Written by Zarah Fager
Updated over a week ago


Requesting Custom Connectors

Custom Connectors and the Custom Connector Request feature is available in the following plans: Business & Enterprise.
See our Pricing page for more details.

Funnel can integrate with pretty much any platform if there is some way to access the data. For example via an API, scheduled reports via email or sFTP, Cloud Storage, SQL databases or via a reporting interface.

In order for us to look into the platform you want to integrate with, please submit a Custom Connector Request.

There are two ways of submitting a request, both from the Data Sources page

Navigate to the Custom Connector Requests page.

  • If this is your first request from this workspace you will only see a + Submit your first request button.

  • If one or more requests has been previously submitted from this workspace you will see a + New Custom Connector request button as well as the current status of the previous requests. You can read more about the different request stages here.

You can also click the + Connect Data Source button directly in the Data Sources page.

  • Scroll down to the bottom of the list of connectors (or search for "Custom Connector" in the search bar) and choose Custom Connector request.

  • For Core Connector feedback you can navigate straight to this section.

  • You will now be presented with a form to fill out. The more information you give us the easier it will be for us to investigate and complete your Custom Connector Request. Fill out as much information as you can, as any and all information will be helpful to speed up the request.

  • Once you're done, click Submit.

    NOTE: If platform credentials are needed for development of your custom connector, please do not submit them in plain text anywhere in the form. At the end of the form you will get the option of submitting credentials in a secure manner.

  • Next, we will take a look at your request and investigate whether it's possible to connect to Funnel or not. We will reach out to you using to start a conversation and work from there.

Where do I find Custom Connectors?

On the Funnel Website

When searching for names of platforms or applications on the Data Connectors page you may see that some logos will be marked with a custom icon in the top right. This means that the integration with that platform is currently set up using a Custom Connector and is not generally available via the Core Connector library.

In the Funnel Application

In order to begin the process of developing a Custom Connector, you must first submit a Custom Connector Request. Please refer to this article for all the steps needed to find where and how to submit your request.

Providing feedback on a Core Connector

If you need to request additional fields or reports for a Core Connector, please check out this article on how Funnel handles Core Connector feedback! You can either provide your feedback through the link in that article or by sending it via the Core Connector feedback button in the + Connect Data source page.

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