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Troubleshoot community connector errors: Looker Studio
Troubleshoot community connector errors: Looker Studio

Learn how to troubleshoot community connector errors in Looker Studio.

S
Written by Sowjenya Parthasarathy
Updated this week

A community connector error occurs due to one of the following reasons:

  • Complex calculations in Looker Studio or Google Sheets using custom functions as a data source

  • Exceeding Google’s quota limits with many requests in a short time.

  • A bug or technical issue within Looker Studio.

  • Invalid authentication token or user access error when you create a data source using the Funnel connector in Looker Studio.

Service invocation error

Error message

Community Connector Error

There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.

Connector details

There was an error caused by this connector.

Debug

xxx Marketing Data Sources by Funnel

Service invoked too many times in a short time: exec qps. Try Utilities.sleep (1000) between calls.

Error ID: <error-id>

Troubleshoot

  • Move any transformation or filtering logic, such as custom fields, to Funnel to minimize processing in Looker Studio.

  • Reduce report complexity.

    • Limit the number of charts per page.

    • Minimize data blends and custom fields.

  • Use a different Google account if you’re managing multiple reports or Sheets under the same account to avoid exceeding Google’s quota limits.

Date range error

Error message

Community Connector Error

There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.

Connector details

Missing or invalid date range

Error ID: <error-id>

Troubleshoot

Authentication errors

Error message

You may see one of the following error messages.

Community Connector Error

There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.

Connector details

Invalid authentication token

Debug

Funnel by Funnel

Technical reference: <reference-id> getConfig 401

Community Connector Error

There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.

Connector details

User does not have access to Funnel Workspace. Please review user access in your Funnel Workspace and data source credentials in Looker Studio.

Debug

Funnel by Funnel

Technical reference: <reference-id> getConfig 403

Troubleshoot

Reconnect the data source in Looker Studio by completing the following steps:

  1. Click Revoke access > REMOVE > REMOVE ANYWAY to remove the connector.

  2. Create a new data source with the Funnel connector.
    Note: When you log in using Continue with Google option, ensure to use the same email ID that is used for Funnel account.

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