A community connector error occurs due to one of the following reasons:
Complex calculations in Looker Studio or Google Sheets using custom functions as a data source
Exceeding Google’s quota limits with many requests in a short time.
A bug or technical issue within Looker Studio.
Invalid authentication token or user access error when you create a data source using the Funnel connector in Looker Studio.
Note: Not all community connector errors are caused by Funnel.
Service invocation error
Error message
Community Connector Error
There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.
Connector details
There was an error caused by this connector.
Debug
xxx Marketing Data Sources by Funnel
Service invoked too many times in a short time: exec qps. Try Utilities.sleep (1000) between calls.
Error ID: <error-id>
Troubleshoot
Move any transformation or filtering logic, such as custom fields, to Funnel to minimize processing in Looker Studio.
Reduce report complexity.
Limit the number of charts per page.
Minimize data blends and custom fields.
Use a different Google account if you’re managing multiple reports or Sheets under the same account to avoid exceeding Google’s quota limits.
Date range error
Error message
Community Connector Error
There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.
Connector details
Missing or invalid date range
Error ID: <error-id>
Troubleshoot
Modify the date range in Looker Studio.
Authentication errors
Error message
You may see one of the following error messages.
Community Connector Error
There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.
Connector details
Invalid authentication token
Debug
Funnel by Funnel
Technical reference: <reference-id> getConfig 401
Community Connector Error
There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.
Connector details
User does not have access to Funnel Workspace. Please review user access in your Funnel Workspace and data source credentials in Looker Studio.
Debug
Funnel by Funnel
Technical reference: <reference-id> getConfig 403
Troubleshoot
Reconnect the data source in Looker Studio by completing the following steps:
Search for the Funnel connector in Looker Studio.
Click Revoke access > REMOVE > REMOVE ANYWAY to remove the connector.
Create a new data source with the Funnel connector.
Note: When you log in using Continue with Google option, use the same email ID that you used for Funnel account. Ensure to have the following role permissions:Owner user role in Looker Studio
At a minimum, the Data Share Editor user role if you have only the Workspace Viewer role in the Funnel workspace