If your use case requires this data in Funnel, you can request it as a Custom Connector.
Custom Connectors and the Custom Connector Request feature are available in the following plans: Business and Enterprise. See our Pricing page for more details.
Dimensions
Call ID
Direct Link
Direction
Call Status
Missed Call Reason
Date (local timezone)
Started At (UTC)
Answered At (UTC)
Ended At (UTC)
Voicemail
Recording
Asset
Raw Digits
User ID
User Name
User Email
User Available
User Created At
User Timezone
User Language
Contact
Archived
Assigned To
Tag IDs
Tag Names
Transferred By
Transferred To
Number ID
Number Direct Link
Number Name
Number Digits
Number Country
Number Timezone
Number Open
Number Availability Status
Number Is IVR
Number Live Recording Activated
Number Priority
Number Created At
Country Code A2
Pricing Type
Currency (constant value based on provided currency code)
Metrics
Started At Timestamp
Answered At Timestamp
Ended At Timestamp
Duration
Cost (Monetary)
How to Request this Custom Connector
To request Aircall data, submit a Custom Connector Request (see link here for instructions) or select the Aircall tile marked custom after enabling Show custom connectors. Selecting the tile automatically sends your request.
If you are interested in Aircall data that hasn't been covered here, we would like to encourage you to connect with our Integration Engineering team by submitting a Custom Connector Request. They will be more than happy to explore the potential of obtaining additional data.