Custom connectors are bespoke integrations from your unique data source into Funnel, built and maintained for you.
Note: Custom connectors and data requests are available on Business and Enterprise plans. See our Pricing page for more details.
Follow these steps to view the list of available custom connectors:
Go to Data > Connect > Data sources.
Click + Connect data source.
Toggle the Show custom connectors slider to include custom connectors in the list.
How to submit a data request for a listed custom connector
Many custom connectors are shown in the Funnel app. To request one, click the card with the platform name you are interested in.
Guide for submitting a data request in-app
If you have an example report or screenshot of the data you need, select Choose a file and upload it. Otherwise, select Next.
Describe what data you need and how you plan to use it. If you provided a file in the previous step, this does not need to be extensive.
There is a checkbox to confirm no usernames or passwords are included in the text box. The next step will ask for your credentials.
Enter your requested platform's credentials. If you don't have any or are unsure what credentials are needed, select Next. You can add credentials after submission.
Provide an email address for communication about your data request.
Review the summary of your data request and click Submit.
Once submitted, you will see a confirmation.
How to submit a data request for an unlisted platform
Funnel supports many more platforms than those listed in the app. You can submit a data request from two places: the Connect data source page and the Data requests submenu in the Data menu of your workspace.
If the platform is not listed as a custom connector in the Connect data source page, scroll down the page to find the Data request option. You will be prompted with a series of questions about your data needs. Provide as much information as possible to help speed up the request.
If you start this workflow from the Data requests submenu and if this is your first request from this workspace, you will see a + Submit your first request button.
Any previous or current data requests will be listed here. Use the + New Data Request button to submit additional requests.
For more information on the Data Requests page, see Tracking a data request.
How to request new data for a connector
You can submit feedback on an existing connector.
Click + Connect Data Source.
Scroll to the bottom or type Core Connector Feedback and click the option.
Select the connector that is missing data fields.
Select the relevant sources you want to include in this feedback.
(Optional) If data sources are in a different workspace, mention them in the text field.
Provide more details about what your use case, required dimensions, metrics or reports.
(Optional) Upload a sample file or screenshot containing your data.
Enter your email and click Submit.
For information on how Funnel handles connector feedback, see this article.