A data request lets you get data into Funnel when you can't connect it yourself, for example because Funnel has no connector for the source or a data source you have is missing fields. You describe the data you need, and Funnel builds or changes the connector for you. Anyone in a workspace on the Business or Enterprise plan can submit a data request. You get the data you need in Funnel without building or maintaining the connector yourself.
How data requests work
You tell Funnel which data you need and how it can get the data from the source. Funnel builds or changes the connector or data source. You then check the data against the source and Funnel then maintains the connector for as long as your subscription is active.
Each data request is unique. What Funnel can bring in depends on the following factors:
Some sources share less data through their API than you see in their own interface.
Funnel follows each provider's terms of service, so some data can't be collected.
Build times depend on the source, so Funnel can't give you an estimate up front.
A new connector or data source can use flexpoints from your subscription. Funnel handles changes to existing data sources case by case.
Requests for more dimensions and metrics on a connector that all users can use don't start right away. Funnel prioritizes them by how many users need the same change, so Funnel can't promise a date. If the data is business-critical, contact your account manager.
Alternatives to data requests
A data request takes longer than a connection you set up yourself. Before you submit one, try any of the following alternatives if they suit your use case:
If Funnel already lets you connect the source, connect it yourself.
If the data comes as a file, import it with File import or the Google Sheets connector.
If you want to send your Funnel data to a destination you can't set up yourself, request a custom destination instead.
What you can do with data requests
Get missing data from a data source you have: Add or change fields, or change how the data is formatted or mapped.
Get more data sources from an existing connector: Add data sources from a connector Funnel already has to this workspace.
Connect a source Funnel doesn't support yet: Get a connector built for an API, a database, an SFTP server or scheduled email reports.
Availability
Data requests are available on the Business and Enterprise plans. Compare plans on the Funnel pricing page.
Next steps
Request new data in Funnel: prepare your request, submit it and track it until the data is ready.