If your use case requires this data in Funnel, you can request it as a custom connector.
Custom connectors and data requests are available only in Business and Enterprise plans.
Interactions Report
Dimensions
Analyze Complete
Attribution Session GUID
Agent
Agent ID
Agent Location Name
Appointment Location
Appointment Status
Booked Later Interaction ID
Call Complete
Call ID
Call Status
Call Type
City
Customer ID
Direction
Email
First Time Interaction
Has Audio
ID
Initial Division
Initial Keyword
Initial Landing URL
Initial Location
Initial Marketing Channel
Initial Referrer URL
Initial Session Extras
Initial UTM Campaign
Initial UTM Content
Initial UTM Medium
Initial UTM Source
Intent Level
Interaction Type
Is Analyzed
Is Existing Patient
Is New
Is Spam Likely
Last Touch Division
Last Touch Keyword
Last Touch Landing URL
Last Touch Location
Last Touch Marketing Channel
Last Touch Referrer URL
Last Touch Session Extras
Last Touch UTM Campaign
Last Touch UTM Content
Last Touch UTM Medium
Last Touch UTM Source
Lead ID
Manually Created
Messaging Skill 1
Messaging Skill 2
Messaging Skill 3
Messaging Skill 4
Messaging Skill 5
Messaging Skill 6
Messaging Skill 7
Name
Outcome
Phone Number
Primary Insurance Name
Provider Names
Reason Not Booked
Review Complete
Session GUID
Show Messaging
Spam Likely Reason
Start Time
Start Time TZ
State
Status
Tracking Number
Voicemail
Metrics
Duration
Messaging Utilization
Revenue
How to request this data
To request Liine data, submit a data request (see link here for instructions) or select the Liine tile marked custom after enabling Show custom connectors.