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Google Sheets configuration access issues

Reconnect a Google Sheets data source when your Funnel user cannot view or edit its configuration.

Problem summary

You cannot view or edit the configuration for a Google Sheets data source that another Funnel user connected.

Error message or symptoms

Cannot access configuration Only the user who connected the Google Sheet can view and edit the configuration

When does this occur

  • You try to edit a Google Sheets data source created by another Funnel user.

  • Your Funnel user did not create the current Google Sheets connection.

Root cause

Only the Funnel user who connected the Google Sheet can view and edit the data source configuration.

Solution

  1. Reconnect the data source with a Google account that can access the same spreadsheet.

  2. Grant Funnel the requested permissions.

  3. Use the Funnel user who reconnected the data source to open the configuration.

After you reconnect the data source, the original Funnel user can no longer view or edit the configuration.

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