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Google Sheets configuration access issues

Reconnect a Google Sheets data source when your Funnel user cannot view or edit its configuration.

Problem summary

You cannot view or edit the configuration for a Google Sheets data source that another Funnel user connected.

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Error message or symptoms

Cannot access configuration Only the user who connected the Google Sheet can view and edit the configuration

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When does this occur

  • You try to edit a Google Sheets data source created by another Funnel user.

  • Your Funnel user did not create the current Google Sheets connection.

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Root cause

Only the Funnel user who connected the Google Sheet can view and edit the data source configuration.

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Solution

  1. Reconnect the data source with a Google account that can access the same spreadsheet.

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  2. Grant Funnel the requested permissions.

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  3. Use the Funnel user who reconnected the data source to open the configuration.

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After you reconnect the data source, the original Funnel user can no longer view or edit the configuration.

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