If your use case requires Sprinklr data in Funnel, you can request it via a custom connector.
Custom connectors and data requests are available only in Business and Enterprise plans.
Overview
Sprinklr data is shared with Funnel using the Sprinklr API.
Each dataset must be exposed through a Sprinklr dashboard widget
Widgets are connected to Funnel using a cURL query URL
Each widget equals one Funnel data source
You’ll:
Create dashboards and widgets in Sprinklr
Generate cURL URLs via the Sprinklr Developer Portal
Submit those URLs securely to Funnel
Step-by-Step Setup
1. Set Up API Access in Sprinklr
Visit the Sprinklr Developer Portal:
https://dev.sprinklr.com
2. Create Dashboards and Widgets in Sprinklr
Create one dashboard per dataset
Widgets must be table-based
Each widget = one Funnel data source
Contact your Sprinklr representative if you need help
3. Generate cURL URLs
Use the Sprinklr Developer Portal to generate a cURL URL for each widget
If you have multiple widgets, include all cURL URLs in a single request
Do not send credentials via email
Upload URLs securely via the data request Status page
(use the blue + button)
4. Funnel Setup
Once Funnel receives your valid cURL URLs:
We configure one data source per widget
We confirm once data begins syncing
Managing Changes or Additions
Do not modify widgets already connected to Funnel.
This will break the integration.
To make changes:
Create a new widget
Generate a new cURL URL
Submit a new data request
This approach:
Preserves data continuity
Allows safe backfilling
Preventing Accidental Changes
To reduce risk:
Clearly label widgets connected to Funnel
Consider setting them to private
Your Sprinklr representative can advise on best practices
How to Request This custom connector
Submit a data request in Funnel
Upload your cURL URLs securely
Alternatively, enable Show custom connectors and select Sprinklr (Custom)
If you need data that's not covered here, submit a data request.