If your use case requires this data in Funnel, you can request it as a Custom Connector.
Custom Connectors and the Custom Connector Request feature are available in the following plans: Business and Enterprise. See our Pricing page for more details.
Business Unit Private Review Report
ID – A unique identifier for the review.
Referral Email – The email address of the consumer who submitted the review.
Consumer ID – A unique identifier for the consumer who left the review.
Consumer Display Name – The name displayed for the consumer on Trustpilot.
Consumer Display Location – The geographic location of the consumer.
Consumer Number of Reviews – The total number of reviews submitted by the consumer.
Business Unit ID – A unique identifier for the business receiving the review.
Business Unit Identifying Name – The internal identifier name for the business.
Business Unit Display Name – The public display name of the business.
Stars – The star rating given in the review (e.g., 1-5 stars).
Title – The title of the review.
Text – The full text content of the review.
Language – The language in which the review was written.
Location – The location associated with the review.
Date – The date when the review was posted.
Updated At – The timestamp when the review was last updated.
Experienced At – The date when the consumer had the experience they are reviewing.
Reference ID – A unique reference ID for tracking purposes.
Source – The source from which the review was collected (e.g., organic, invitation).
Company Reply Text – The text of the business’s reply to the review.
Company Reply Author Business User ID – A unique identifier for the business user who replied.
Company Reply Author Business User Name – The name of the business user who replied.
Company Reply Created At – The timestamp when the company reply was posted.
Company Reply Updated At – The timestamp when the company reply was last updated.
Tags – Any tags associated with the review for categorization.
Number of Likes – The number of likes the review has received.
Is Verified – Indicates whether the review has been verified by Trustpilot.
Status – The current status of the review (e.g., published, reported, removed).
Report Data – Information about whether the review has been reported.
Counts Towards Trust Score – Indicates if the review affects the business’s TrustScore.
Counts Towards Location Trust Score – Indicates if the review affects the location’s TrustScore.
Invitation – Details about whether the review was written via an invitation from the business.
Review Verification Level – The level of verification applied to the review.
Business Unit Public Review Report
ID – A unique identifier for the review.
Referral Email – The email address of the consumer who submitted the review.
Consumer ID – A unique identifier for the consumer who left the review.
Consumer Display Name – The name displayed for the consumer on Trustpilot.
Consumer Display Location – The geographic location of the consumer.
Consumer Number of Reviews – The total number of reviews submitted by the consumer.
Business Unit ID – A unique identifier for the business receiving the review.
Business Unit Identifying Name – The internal identifier name for the business.
Business Unit Display Name – The public display name of the business.
Location – The location associated with the review.
Stars – The star rating given in the review (e.g., 1-5 stars).
Title – The title of the review.
Text – The full text content of the review.
Language – The language in which the review was written.
Date – The date when the review was posted.
Updated At – The timestamp when the review was last updated.
Experienced At – The date when the consumer had the experience they are reviewing.
Company Reply Text – The text of the business’s reply to the review.
Company Reply Author Business User ID – A unique identifier for the business user who replied.
Company Reply Author Business User Name – The name of the business user who replied.
Company Reply Created At – The timestamp when the company reply was posted.
Company Reply Updated At – The timestamp when the company reply was last updated.
Source – The source from which the review was collected (e.g., organic, invitation).
Number of Likes – The number of likes the review has received.
Is Verified – Indicates whether the review has been verified by Trustpilot.
Status – The current status of the review (e.g., published, reported, removed).
Report Data – Information about whether the review has been reported.
Counts Towards Trust Score – Indicates if the review affects the business’s TrustScore.
Counts Towards Location Trust Score – Indicates if the review affects the location’s TrustScore.
Invitation – Details about whether the review was written via an invitation from the business.
Review Verification Level – The level of verification applied to the review.
How to Request this Custom Connector
To request Trust Pilot data, submit a Custom Connector Request (see link here for instructions).
If you are interested in Trust Pilot data that hasn't been covered here, we would like to encourage you to connect with our Integration Engineering team by submitting a Custom Connector Request. They will be more than happy to explore the potential of obtaining additional data.