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Troubleshoot no data for non-aggregatable metrics in Adobe Analytics

Show data in Data Explorer when your Adobe Analytics source uses non-aggregatable metrics.

Problem summary

You see a warning and no data in Data Explorer for your Adobe Analytics data source, even though the source downloaded successfully.

Error message or symptoms

  • Data Explorer shows a warning about non-aggregatable metrics.

  • No data appears when you analyze the source with a subset of its dimensions.

When does this occur

  • Your data source includes non-aggregatable metrics.

  • You view the data in Data Explorer without including all dimensions selected when you connected the data source.

Root cause

Non-aggregatable metrics in Adobe Analytics require all dimensions from the data source to be present in the analysis. If you remove or filter out any of those dimensions, Funnel cannot aggregate the metric and shows no data.

Solution

  1. Open Data Explorer for the Adobe Analytics data source.

  2. Include all dimensions that were selected when you connected the data source.

  3. If you need to analyze a subset of dimensions, create a separate data source with only the dimensions you need and metrics that support that breakdown.

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