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Klaviyo: Dimensions and metrics

Dimensions and metrics available for Klaviyo in Funnel.

When connecting a new Klaviyo data source you have the option to choose between the following report types:

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Campaign Overview

Unlike the other report types, Campaign Overview features one row per campaign instead of one row per Date. The campaigns are in turn attributed by send date and show the sum of all metrics since the campaign was sent, resulting in numbers that match what is seen in the platform.

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Dimensions

  • Campaign ID

  • Campaign Name

  • Send Channel

  • Send Time - Includes date and timestamp

  • Subject

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Metrics

  • Recipients

  • Opens

  • Opens Unique

  • Clicks

  • Clicks Unique

  • Unsubscribes

  • Unsubscribes Unique

  • Open rate - Opens Unique divided by successfully delivered emails

  • Click rate - Clicks Unique divided by successfully delivered emails

  • Click to Open rate - Clicks Unique divided by Opens Unique

  • Unsubscribe rate - Unsubscribes Unique divided by successfully delivered emails

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Flows

Dimensions

  • Flow

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Metrics

  • Received Email

  • Marked Email as Spam

  • Opened Email

  • Bounced Email

  • Clicked Email

  • Clicked email to unsubscribe

  • Dropped Email

  • Subscribed to List

  • Unsubscribed from List

  • Checkout Started

  • Placed Order

  • Placed Order Value

  • Viewed Product

  • Ordered Product

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Unique Metrics

Clicked Email Unique 1 Day, Flow

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Clicked Email Unique Calendar week, Flow

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Clicked Email Unique Calendar month, Flow

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Opened Email Unique Calendar 1 Day, Flow

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Opened Email Unique Calendar week, Flow

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Opened Email Unique Calendar month, Flow

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The data for the unique metrics will be attributed to the first date of the week or the first date of the month (for the week and month time window). The unique metrics are non-aggregatable since they are only unique over the time period that the metric name states. More about non-aggregatable metrics.

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If you're interested in working with rate metrics based on data from this report type, such as Unique Open Rate and Unique Click Rate, read more in our article Working with Open/Click Rate Metrics in Klaviyo.

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Derived Metrics

Email Open-Send Ratio - Opened Email divided by Received Email

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Click-Through-Rate - Clicked Email divided by Opened Email

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Unsubscribe Rate - Clicked email to unsubscribe divided by Received Email

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Bounce Rate - Bounced Email divided by Received Email

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Average Order Value - Placed Order Value divided by Placed Order

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All Emails

Dimensions

  • Campaign Name

  • Flow Name

  • Message

  • Message Type

  • Send Time

  • Send Date

  • Subject

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Metrics

  • Received Email

  • Marked Email as Spam

  • Opened Email

  • Bounced Email

  • Clicked Email

  • Clicked email to unsubscribe

  • Dropped Email

  • Subscribed to List

  • Unsubscribed from List

  • Checkout Started

  • Placed Order

  • Placed Order Value

  • Viewed Product

  • Ordered Product

  • Filled Out Lead Ad

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Unique Metrics

Clicked Email Unique 1 Day, Message

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Clicked Email Unique Calendar week, Message

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Clicked Email Unique Calendar month, Message

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Opened Email Unique Calendar 1 Day, Message

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Opened Email Unique Calendar week, Message

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Opened Email Unique Calendar month, Message

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The data for the unique metrics will be attributed to the first date of the week or the first date of the month (for the week and month time window). The unique metrics are non-aggregatable since they are only unique over the time period that the metric name states. More about non-aggregatable metrics.

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If you're interested in working with rate metrics based on data from this report type, such as Unique Open Rate and Unique Click Rate, read more in our article Working with Open/Click Rate Metrics in Klaviyo.

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Derived Metrics

Email Open-Send Ratio - Opened Email divided by Received Email

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Click-Through-Rate - Clicked Email divided by Opened Email

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Unsubscribe Rate - Clicked email to unsubscribe divided by Received Email

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Bounce Rate - Bounced Email divided by Received Email

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Average Order Value - Placed Order Value divided by Placed Order

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SMS

Dimensions

  • Campaign Name

  • Flow Name

  • Message

  • Message Type

  • Send Time

  • Send Date

  • Subject

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Metrics

  • Clicked SMS

  • Failed to Deliver SMS

  • Received SMS

  • Sent SMS

  • Subscribed to List

  • Unsubscribed from List

  • Checkout Started

  • Placed Order

  • Placed Order Value

  • Viewed Product

  • Ordered Product

  • Filled Out Lead Ad

  • For all metrics in the SMS Message report you also get the metrics of unique values, where one customer will only be counted once. These unique metrics are aggregated in daily, calendar week and calendar month.

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Lists

Dimensions

  • List name

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Metrics

  • Subscribed to List

  • Unsubscribed from List

  • Note, these metrics do not correspond to the Subscribed and Unsubscribed metrics in Klaviyo, which shows a total value of all kinds of Un/subscribes.

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Profiles

For the profiles report we retrieve all profiles and which lists and segments each profile belong to. We also fetch all other fields available. Many of them can be custom fields and are in many cases synchronised with an e-commerce platform.

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Note that both Lists and Segments are optional dimensions that needs to be included when connecting or reconfiguring your Klaviyo source, they are not included by default.
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