Adobe only supports the Analytics 2.0 API. Funnel connects to Adobe Analytics through the Adobe Analytics 2.0 connector.
Introduction to credentials for Adobe Analytics
New Adobe Analytics 2.0 data sources in Funnel use OAuth Server-to-Server credentials.
This means the data from Adobe Analytics is retrieved to Funnel with another set of credentials compared to your personal Adobe account.
In a typical setup, you may have your personal account, which you log in to Adobe Analytics and can view data, set calculated metrics, etc. (if you have the proper permissions)
In addition to/or exclusively to the personal account, someone with System administrator or Developer user roles in an Adobe Analytics account needs to add OAuth Server-to-Server credentials.
So, if you have System administrator or Developer access, follow the steps below or ask someone who has access to do it. You will need the client ID and client Secret in Funnel.
In addition, the technical account email connected to the created OAuth Server-to-Server, used for sharing calculated metrics and segments, can be useful to write down/ask for. See also Troubleshoot missing segments and calculated metrics in Adobe Analytics.
Details on how to add a OAuth Server-to-Server credentials in Adobe to be used in Funnel
Prerequisite:
You need to have System administrator or Developer access in Adobe for the following steps.
1. Create profile with correct permissions
1.1 Create a profile
Go to the Admin console
Make sure the correct organisation is chosen in the top right
Select the Products tab, choose "Adobe Analytics" and click New Profile
Click on the new profile and go to Permissions:
1.2. Set the correct permissions
To get all reports suites, metrics and dimensions available in your Adobe product. Click Edit and choose Auto-include: On for Report suites, Metrics and Dimensions:
You can also opt to only select the report suites, metrics and dimensions that Funnel should be able to handle. At least one report suite, one metric and one dimension needs to be included for the credential to work.
Save your settings.
1.3. Make the profile available for developer console
To make sure the make sure the profile is available in the next step. In Adobe Admin console, go to Users->Developers. Make sure the current user is a developer and add the new profile.
2. Create a Project with access to Adobe Analytics
OAuth Server-to-Server is the recommended authentication method.
2.1 Create a project in the developer console in the same organisation as the previous instructions. This help article describes the steps. Make sure that the same organisation is chosen as the one the profile was created for:
Also
2.2 Add Adobe Analytics as an API to a new project:
2.3 Select OAuth Server-to-Server
2.4 Select the profile created in step 1 and Save:
If you cant see the configured profile here. Go back to step 1.3
3. Retrieve credentials
Go to OAuth Server-to-Server under the Credentials group and copy the client ID and the client secret:
Also write down technical user email since it will be useful for the personal User to share custom metrics and custom segments with the newly created technical (server-to-server credential) user.
Changes from Adobe: Deprecated Adobe Analytics 1.4
Adobe retired the Analytics 1.4 API. Existing Adobe Analytics 1.4 data sources in Funnel show a source error and no longer receive new data. You cannot connect, reconnect, or reconfigure 1.4 sources in Funnel.
Historical data collected before the sunset remains in Funnel. To keep that data without repeated sync errors, pause the data source. Delete the source if you no longer need the historical data.
To keep receiving Adobe Analytics data, connect a new data source with Adobe Analytics 2.0. Adobe Analytics 1.4 and Adobe Analytics 2.0 are separate connectors. There is no in-place upgrade.
See Adobe Analytics 2.0: Dimensions and metrics for available fields.