New Adobe Analytics data sources in Funnel utilises JWT service accounts, this means personal or technical account is not needed. The service account is connected to the Adobe account and has access to permissions shared in a product profile (step 1), only segments/dimensions/metrics shared with the entire organisation will be viewable in Funnel.

1. Create profile with correct permissions

  • Go to the Admin console

  • Make sure the correct organisation is chosen in the top right

  • Select the Products tab, choose "Adobe Analytics" and click New Profile

  • Click on the new profile and go to Permissions:

  • Click Edit and choose Auto-include: On for Report suites, Metrics and Dimensions:

  • Click Report Suite Tools add Report Suite Mgmt:

  • From Analytics Tools add Web Services and Web Service Access:

2. Create a Project with access to Adobe Analytics

  1. Create a project in the developer console in the same organisation as the previous instructions. This help article describes the steps. Make sure that the same organisation is chosen as the one the profile was created for:

  2. Add Adobe Analytics as an API to a new project:

  3. Select service account (JWT) integration: and select Generate a key pair. This help article describes the steps

  4. Select the profile created in step 1 of this guide and save:

3. Retrieve credentials

Got to Service Account (JWT) under the Credentials group and copy all the credentials together with the Private key that is downloaded automatically as config.zip.

Necessary credentials needed for us to authenticate:

  • Client ID

  • Client Secret

  • Technical Account ID

  • Organization ID

  • Private Key (from the private.key file in the config.zip folder)

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