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ShareASale – Troubleshooting

Common reasons for errors with Shareasale

Gustav Pettersson avatar
Written by Gustav Pettersson
Updated over a week ago

If you get an error message that says:
"Please whitelist the Funnel IP address: 34.234.177.217"

You might need to add the Funnel IP address to the API whitelist in your ShareASale API settings.

You can find the API settings at ShareASale > Tools > Merchant API

The current IP address for Funnel is 34.234.177.217

Optionally enter 0.0.0.0 to allow access from any IP address.

If you have already done this and are still getting the same error, reach out to Support and they'll put you in touch with our developers.

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