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ShareASale: Troubleshooting

Troubleshoot common ShareASale issues in Funnel.

If you get an error message that says:
"Please whitelist the Funnel IP address: 34.234.177.217"

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You might need to add the Funnel IP address to the API whitelist in your ShareASale API settings.

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You can find the API settings at ShareASale > Tools > Merchant API

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The current IP address for Funnel is 34.234.177.217

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Optionally enter 0.0.0.0 to allow access from any IP address.

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If you have already done this and are still getting the same error, reach out to Support and they'll put you in touch with our developers.

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