Problem summary
You can't find the Paid Favorites metric for your TikTok Ads data in Funnel, even though you see it in TikTok Ads Manager.
Error message or symptoms
Paid Favorites doesn't appear in the fields for your TikTok Ads data source, and no connector setting adds it. Other paid engagement metrics, such as Paid Likes and Paid Shares, are available.
When does this occur
You look for Paid Favorites in Funnel to compare paid engagement with TikTok Ads Manager
You report on paid engagement metrics from a TikTok Ads data source
Root cause
TikTok doesn't make Paid Favorites available through its Reporting API, and Funnel can only import metrics that the API provides. Not every metric you see in TikTok Ads Manager is available through the API.
Solution
Funnel can't import Paid Favorites until TikTok adds it to the Reporting API. You can use these paid engagement metrics instead:
Paid Likes
Paid comments
Paid Shares
Paid Followers
Paid Profile Visits
If you need Paid Favorites data, export it from TikTok Ads Manager. You can check every field you can import in the full list of TikTok Ads dimensions and metrics.
