Funnel pricing has two components: Your plan and your flexpoint capacity. Your plan determines which functionality is available to you. Flexpoints measure the capacity of your Funnel subscription. With Funnel, you only pay for what you actually connect.
You start your subscription at a certain amount of flexpoints. Need more flexpoints? You can add more to any plan, either via our sales team or inside the platform. Visit our pricing page for details about our price plans.
What are flexpoints?
Flexpoints measure your usage of Funnel and represent your capacity. Different features, like connectors, require flexpoints.
You can adjust your allocation of flexpoints as often as you'd like. Your total flexpoints represent the maximum available, and any you don't use won't roll over to the next month.
How many flexpoints do I have available?
Subscription owners and members can view their current flexpoints capacity and usage in the "Flexpoints Usage" tab.
Do unused/available flexpoints carry over to the following months?
No, unused flexpoints do not carry over to the following months. Your subscription provides a fixed number of flexpoints each month, and this amount remains constant. Think of flexpoints like a fixed-size cloud storage plan—for example, 1000 GB. You pay for the total storage capacity whether you use half of it or all of it, and any unused space doesn’t carry over to the next month.
How do I add more flexpoints?
Additional flexpoints can be purchased in increments of 100. You can add more to any plan, either via our sales team or inside the platform. To add flexpoints inside the platform, follow these steps:
Open the top right-side menu and click "Flexpoints Usage"
Click "Add flexpoints"
Select the flexpoints amount needed (in increments of 100)
Confirm purchase
Please note that you need to be a Subscription Owner in order to add additional flexpoints.
What is using flexpoints?
The following table contains our Flexpoint Rate Card that applies to our 2024 plans. If you're on a legacy plan, the flexpoints usage you see in your subscription might not exactly reflect this table:
Connectors | 50 flexpoints |
Data sources | 5 flexpoints |
Visualization destinations | 150 flexpoints |
Data Warehouse destinations | 300 flexpoints |
Dashboards* | 150 flexpoints |
*Only requires flexpoints on Starter plan
Custom connectors (and their data sources) and X Organic (and its data sources) require double flexpoints due to the extra effort and cost incurred connecting to these platforms.
In the tables below you can see a details view of when Data sources and Data Share types use flexpoints.
Data sources
Data source state | What does the state mean? | Uses flexpoints? |
Active | Data is downloaded according to the connector's or the data source's download schedule | Yes |
Paused/Disabled Import | Data source is paused by the user and no new downloads happen | No |
Don't use in Funnel | Data is downloaded according to the connector's or the data source's download schedule, but the data source is ignored in transformation & exports | Yes |
Active with error | Data source is prevented from downloading due to an error. The error can be in need of fixing by either the user or by Funnel. | Yes |
Destinations
Export state (data warehouse, cloud storage, sFTP) | What does the state mean? | Uses flexpoints? |
Active | Data is exported according to the schedule of the export. | Yes |
Paused | Export is paused by the user and no data is exported. | No |
Active with error | The export is prevented from exporting due to an error. The error can be in need of fixing by either the user or by Funnel. | Yes
|
Google Sheets Export (scheduled only) |
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Active | Data is exported according to the schedule of the export. | Yes |
Paused | Export is paused by the user and no data is exported. | No |
Active with error | The export is prevented from exporting due to an error. The error can be in need of fixing by either the user or by Funnel. | Yes |
Visualization tool views (e.g. Google Data studio, Tableau) |
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Exists | The View can be queried from the visualization tool. | Yes |
Google Analytics upload |
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Active | Data is uploaded according to the schedule of the upload. | Yes |
Paused | Upload is paused by the user and no data is uploaded. | No |
Active with error | The upload is prevented from executing due to an error. The error can be in need of fixing by either the user or by Funnel. | Yes |
Related topics: #flex points