What are flexpoints?

Funnel pricing has two components: Your plan and your flexpoint capacity. Your plan determines which functionality is available to you. Flexpoints measure the capacity of your Funnel subscription. With Funnel, you only pay for what you actually connect.

You start your subscription at a certain amount of flexpoints. Need more flexpoints? You can add more to any plan, either via our sales team or inside the platform. Visit our pricing page for details about our price plans.

Flexpoints measure your usage of Funnel and represent your capacity. Different features, like connectors, require flexpoints.

You can adjust your allocation of flexpoints as often as you'd like. Your total flexpoints represent the maximum available, and any you don't use won't roll over to the next month.

How many flexpoints do I have available?

Subscription owners can view their current flexpoint count and usage in the "Usage" tab.

Do unused flexpoints carry over to the following months?

No, a subscription has a certain number of flexpoints allowed to be used, and unused flexpoints cannot be saved for future months. As a concrete example, you can think about flexpoints as the available storage you have on your phone.

How do I add more flexpoints?

Additional flexpoints can be purchased in increments of 100. Contact our support team or your contact person at Funnel to add flexpoints.

Can I see my flexpoint usage?

Subscription owners can view their flexpoint usage in the "Flexpoints Usage" tab, showing your total capacity and how this capacity is currently allocated.

What is using flexpoints?

The following table contains our Flexpoint Rate Card that applies to our 2024 plans. If you're on a legacy plan, the flexpoints usage you see in your subscription might not exactly reflect this table:

Connectors	50 flexpoints
Data sources	5 flexpoints
Visualization destinations	150 flexpoints
Data Warehouse destinations	300 flexpoints
Dashboards*	150 flexpoints

*Only requires flexpoints on Starter plan

Custom connectors (and their data sources) and X Organic (and its data sources) require double flexpoints due to the extra effort and cost incurred connecting to these platforms.

In the tables below you can see a details view of when Data sources and Data Share types use flexpoints.

Data sources

Data source state	What does the state mean?	Uses flexpoints?
Active	Data is downloaded according to the connector's or the data source's download schedule	Yes
Paused/Disabled Import	Data source is paused by the user and no new downloads happen	No
Don't use in Funnel	Data is downloaded according to the connector's or the data source's download schedule, but the data source is ignored in transformation & exports	Yes
Active with error	Data source is prevented from downloading due to an error. The error can be in need of fixing by either the user or by Funnel.	Yes

Destinations

Export state (data warehouse, cloud storage, sFTP)	What does the state mean?	Uses flexpoints?
Active	Data is exported according to the schedule of the export.	Yes
Paused	Export is paused by the user and no data is exported.	No
Active with error	The export is prevented from exporting due to an error. The error can be in need of fixing by either the user or by Funnel.	Yes
Google Sheets Export (scheduled only)
Active	Data is exported according to the schedule of the export.	Yes
Paused	Export is paused by the user and no data is exported.	No
Active with error	The export is prevented from exporting due to an error. The error can be in need of fixing by either the user or by Funnel.	Yes
Visualization tool views (e.g. Google Data studio, Tableau)
Exists	The View can be queried from the visualization tool.	Yes
Google Analytics upload
Active	Data is uploaded according to the schedule of the upload.	Yes
Paused	Upload is paused by the user and no data is uploaded.	No
Active with error	The upload is prevented from executing due to an error. The error can be in need of fixing by either the user or by Funnel.	Yes

Related topics: #flex points