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Missing spreadsheet permissions in Google Sheets

Restore access when the connected Google account cannot read a Google Sheets spreadsheet.

Problem summary

Funnel cannot import a spreadsheet if the connected Google account cannot open it.

Error message or symptoms

The connected Google account does not have permission to read the spreadsheet

When does this occur

  • The spreadsheet owner removed or restricted the connected account's access.

  • You connected the data source with a Google account that cannot open the spreadsheet.

Root cause

The Google account used by the data source does not have permission to read the spreadsheet.

Solution

  1. Find the Google account connected to the data source.

  2. Grant that account access to the spreadsheet.

  3. Open the spreadsheet while signed in with the same account to confirm access.

  4. Retry the import in Funnel.

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