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Missing spreadsheet permissions in Google Sheets

Restore access when the connected Google account cannot read a Google Sheets spreadsheet.

Problem summary

Funnel cannot import a spreadsheet if the connected Google account cannot open it.

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Error message or symptoms

The connected Google account does not have permission to read the spreadsheet

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When does this occur

  • The spreadsheet owner removed or restricted the connected account's access.

  • You connected the data source with a Google account that cannot open the spreadsheet.

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Root cause

The Google account used by the data source does not have permission to read the spreadsheet.

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Solution

  1. Find the Google account connected to the data source.

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  2. Grant that account access to the spreadsheet.

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  3. Open the spreadsheet while signed in with the same account to confirm access.

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  4. Retry the import in Funnel.

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