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Troubleshoot missing paused campaigns in Microsoft Advertising

Find paused Microsoft Advertising campaigns that don't appear in Funnel by using a data source with the Campaign report type.

Problem summary

Paused Microsoft Advertising campaigns don't appear in some of your Funnel data sources.

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Error message or symptoms

Paused campaigns that you see in Microsoft Advertising are missing from a Microsoft Advertising data source in Funnel.

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When does this occur

  • Your Microsoft Advertising data source uses a report type below the Campaign level, such as Ad Group, Ad or Keyword.

  • The campaigns you're looking for are paused.

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Root cause

Suspected: Microsoft Advertising reports below the Campaign level may not include paused campaigns, so Funnel can't import them from those reports.

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Solution

  1. To see paused campaigns, use a Microsoft Advertising data source with the Campaign report type.

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  2. Compare the paused campaigns in that data source with Microsoft Advertising.

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