Awin – troubleshooting

Common pitfalls when interpreting Awin data

Johannes Andreasson avatar
Written by Johannes Andreasson
Updated over a week ago

My commission does not match what I see in the Awin GUI

Per default, the Awin GUI shows you "approved" + "pending" commission.

Totals in Funnel can include "declined" commission too. Make sure you've filtered the value correctly by adding the "Commission status" dimension to your Data explorer view.

My historical data is incorrect

By default Funnel downloads the last 90 days every 24 hours to cover for updates to Transaction status. Sometimes Transactions are updated outside this window, or you have a company policy to update them after 120 days or longer, etc.

If you notice a discrepancy due to Status changing outside this window, reach out to Support and we can help you.

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