Troubleshooting - The Trade Desk

Common issues when connecting to The Trade Desk

Clarissa Liljander avatar
Written by Clarissa Liljander
Updated over a week ago

Cannot connect a new source

To connect to The Trade Desk you need MyReports API access (including Scheduling API access and permission to create reports). Contact your Trade Desk Account Manager for more details.

If you have double-checked your credentials with The Trade Desk, the next step is to make sure that you have connected the right report level. There are two options available: Advertiser report level or Partner report level.

I can't see my Advertiser ID when connecting The Trade Desk to Funnel

When connecting on Advertiser report level Funnel will fetch the first 1500 Advertisers connected to that Partner ID. If you have more than 1500 Advertisers connected to your Partner ID that might be the reason you can not see it.

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