- My data doesn't match what's in AppsFlyer
• Missing Facebook data
• Reports using different date attributions
- Data source settings
• Connection refuses the selected timezone
My data doesn't match what's in AppsFlyer
Missing Facebook data
By default Facebook does not release raw user-level data.
On the Integration tab for Facebook, when logged in to AppsFlyer, click to accept Facebook's Terms of Service. This allows AppsFlyer to collect and enable you to access your Facebook users' raw data.
Or go here and login with the Facebook account serving the ads:
Reports using different date attributions
In the raw data reports all data is attributed to the event date, while in the AppsFlyer dashboard (and in our aggregated geo by date report) they are aggregated to the install date of the app. We also include the Install Date dimension and if you look at all data that happened from the Install Date until today (and don't look at the ordinary Date dimension) in Funnel it can be compared with the AppsFlyer UI. However if you want to look at the data aggregated to Install Date the best way is to download the aggregated report instead.
Data source settings
Connection refuses the selected timezone
AppsFlyer don't only want the correct time offset they want the same continent and city that has been selected in the AppsFlyer UI. So you have to match the timezone string exactly.