Skip to main content
WooCommerce - Troubleshooting

Common issues with WooCommerce

Axel Iveroth avatar
Written by Axel Iveroth
Updated over a week ago

How far back in time can I get data from WooCommerce?

By default the WooCommerce connector will download data as far back as 450 days. If your shop was created before then and you would like to extend download of historical data further back, you can contact and request a specific date.

Funnel is showing more orders than my WooCommerce dashboard

As a first step, please make sure you have added the following dimension filters in your Funnel Data Explorer:

  1. Order status does not contain cancelled

  2. Order status does not contain failed

This should filter out all orders that do not show in the regular WooCommerce interface.

Did this answer your question?