Problem summary
Your Zbozi data source stops downloading data. When you try to connect or reconnect, Funnel shows Unable to connect data source. Existing sources that previously worked stop returning new data at the same time.
Error message or symptoms
You see one or more of the following:
Unable to connect data sourcewhen you try to reconnect or add a Zbozi sourceYour existing Zbozi source stops returning new data and reports a connection or download error
All of your Zbozi sources fail at the same time, not just one
When does this occur
You try to reconnect a Zbozi source in Connect > Data sources
An existing Zbozi source that worked before stops downloading data
You still authenticate with a legacy Zbozi API key rather than a Sklik Fenix API key
Root cause
Seznam retired the previous Zbozi reporting API and moved Zbozi statistics to the Sklik Fenix API. The old endpoint no longer returns data, so Funnel migrated the Zbozi connector to the Sklik Fenix API. Sources connected with the old credentials cannot download data until you reconnect them with a Sklik Fenix API key and your numeric shop identifier.
Solution
Sign in to your Seznam account and open the Sklik interface for your shop.
Confirm that Standard measurement is enabled for your shop in the Zbozi merchant settings. The Sklik Fenix API only returns statistics when Standard measurement is active.
Generate a Sklik Fenix API key if you do not already have one. This is a long token, not your old Zbozi password.
Find your numeric premise ID (shop ID) in Sklik. This is the number that identifies your Zbozi shop.
In Funnel, go to Connect > Data sources and open your Zbozi source, or start a new Zbozi connection.
Enter the numeric premise ID as the Shop ID and paste the Sklik Fenix API key as the credential.
Save and reconnect. New downloads use the Sklik Fenix API from this point on.