Problem summary
OpenAI Ads data source doesn't authenticate, so Funnel cannot download data. This happens when the API key is missing, revoked, regenerated or not accepted for the ad account.
Error message or symptoms
You may see 401 Unauthorized or 403 Forbidden. Funnel treats both as a token error and asks you to reconnect.
When does this occur
Your API key was revoked or regenerated in the OpenAI Ads dashboard
The API key you entered is not valid for the ad account
You try to connect or reconnect an OpenAI Ads data source in Data > Connect > Data sources
Root cause
The OpenAI Ads connector authenticates with a bearer API key. When the OpenAI Ads API returns 401 or 403, Funnel cannot download data until you reconnect with a valid key.
Solution
Generate a new API key from the OpenAI Ads dashboard.
In Funnel, go to Data > Connect > Data sources.
Find the affected OpenAI Ads data source and click the warning icon.
Enter your new API key and complete the reconnect steps.
Confirm the download succeeds on the next scheduled run.
To connect a new source instead, see OpenAI Ads: Connection guide.