Problem summary
Funnel pauses an OpenAI Ads download because the OpenAI Ads API returned a rate limit error. The download retries automatically after a short wait.
Error message or symptoms
OpenAI Ads API rate limit exceeded.
When does this occur
Funnel is downloading a large date range
Several OpenAI Ads data sources download at the same time
The OpenAI Ads API has temporarily limited the number of requests
Root cause
The OpenAI Ads API limits how many requests can be sent in a short period. When Funnel receives HTTP 429, it waits 10 minutes and retries the download.
Solution
You don't need to take any action within Funnel. Funnel retries the download after the rate limit window resets.
If the error persists across multiple download cycles, contact Funnel support with your workspace ID and the name of the affected data source.