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Troubleshoot missing Sponsored Brands reports for KDP profiles in Amazon Ads

Access Sponsored Brands reports when you use an Amazon Ads Kindle Direct Publishing profile.

Problem summary

You cannot download Sponsored Brands reports in Funnel when you use a Kindle Direct Publishing (KDP) profile.

Error message or symptoms

Sponsored Brands report data is missing for the selected KDP profile.

When does this occur

  • You connect an Amazon Ads KDP profile.

  • You request a Sponsored Brands report.

Root cause

The Amazon Ads API does not let KDP profiles request Sponsored Brands reports.

Solution

There is no solution in Funnel because the API does not provide this report for KDP profiles.

Workaround

Download the Sponsored Brands report from the Amazon Ads console. This is a workaround because Funnel cannot download this report through the API.

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