Problem summary
You cannot download Sponsored Brands reports in Funnel when you use a Kindle Direct Publishing (KDP) profile.
Error message or symptoms
Sponsored Brands report data is missing for the selected KDP profile.
When does this occur
You connect an Amazon Ads KDP profile.
You request a Sponsored Brands report.
Root cause
The Amazon Ads API does not let KDP profiles request Sponsored Brands reports.
Solution
There is no solution in Funnel because the API does not provide this report for KDP profiles.
Workaround
Download the Sponsored Brands report from the Amazon Ads console. This is a workaround because Funnel cannot download this report through the API.
