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Troubleshoot missing Ad Title and Ad Description for responsive ads in Microsoft Advertising

Understand why Ad Title and Ad Description are empty in Funnel for Microsoft Advertising Responsive Search Ads and Responsive Ads.

Problem summary

The Ad Title and Ad Description dimensions are empty in Funnel for Microsoft Advertising Responsive Search Ads and Responsive Ads.

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Error message or symptoms

Ad Title and Ad Description have no values for Responsive Search Ads and Responsive Ads. These dimensions show values for other ad types.

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When does this occur

  • You use the Ad Title or Ad Description dimension from the Microsoft Advertising Ad report.

  • Your account has Responsive Search Ads or Responsive Ads.

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Root cause

The Microsoft Advertising reporting API doesn't currently return Ad Title and Ad Description for Responsive Search Ads or Responsive Ads, so Funnel can't fetch these values.

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Solution

There's no action you can take to fill these dimensions. Ad Title and Ad Description stay empty for Responsive Search Ads and Responsive Ads while the Microsoft Advertising reporting API doesn't return them.

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