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Troubleshoot empty Headline and Long Headline dimensions in Microsoft Advertising

Understand why the Headline and Long Headline dimensions are only filled for Microsoft Advertising Audience campaigns in Funnel.

Problem summary

The Headline and Long Headline dimensions are empty in Funnel for some Microsoft Advertising ads. These dimensions only have values for ads in Audience campaigns.

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Error message or symptoms

Headline and Long Headline have no values for ads outside Audience campaigns.

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When does this occur

  • You use the Headline or Long Headline dimension from the Microsoft Advertising Ad report.

  • Your ads belong to campaigns that aren't Audience campaigns.

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Root cause

Headline and Long Headline are the shorter and longer responsive ad headlines for Audience campaigns. Microsoft Advertising only provides them for Audience campaigns, so they're empty for other campaign types.

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Solution

This is expected behavior. To check whether these dimensions should have values:

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  1. Split your Ad report data by the Campaign Type dimension to see which ads belong to Audience campaigns. Only these ads have Headline and Long Headline values.

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  2. For ads in other campaign types, these dimensions stay empty.

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