Summary
Who are the Integration Engineering team?
We’re a team of engineers that build Custom Connectors - that is, custom-made integrations from your unique data source into Funnel.
Benefits of a Custom Connector
Connect to virtually any marketing app or platform with a connector built exclusively for you. Read more about Custom Connector capabilities here.
Fully managed connectors that deliver the same high reliability as Core Connectors
What should I expect from the Integration Engineering team?
We strive to understand your needs for a Custom Connector, and then evaluate and build a solution as quickly as we can while maintaining our standard of high quality, scalability, and dependability. Depending on the nature of your needs and the unique data source you want a Custom Connector for, evaluation and build times will vary.
Things to keep in mind when working with us
We’re not a managed service: we’ll have a dialogue with you to build your Custom Connector. We’ll seek to understand what data you need, where it is coming from, and nuances of your use case.
We’ll communicate with you over email - we prioritise communication that preserves detail.
We don’t provide estimates on the time it takes to evaluate and build Custom Connectors. Every source and use case is unique, and built to your needs!
We pride ourselves on rapid response times and have time-to-completion averages that are the very best in the industry.
We proactively monitor, update, and manage the Custom Connector for the life of the contract.
Where do I find Custom Connectors?
On the Funnel Website
When searching for names of platforms or applications on the Data Connectors page you may see that some logos will be marked with a custom icon in the top right. This means that the integration with that platform is currently set up using a Custom Connector and is not generally available via the Core Connector library.
In the Funnel Application
In order to begin the process of developing a Custom Connector, you must first submit a Custom Connector Request. Please refer to this article for all the steps needed to find where and how to submit your request.