Problem summary
You cannot connect a Sponsored Ads data source when you use an unsupported Amazon account type.
Error message or symptoms
The Amazon Ads data source does not connect with the selected account.
When does this occur
You try to connect an agency account with the Amazon Ads connector.
You try to use an account type other than seller or vendor for Sponsored Ads data.
Root cause
The Amazon Sponsored Ads APIs support seller and vendor accounts. Agency accounts use the Amazon DSP connector.
Solution
Confirm the account type in Amazon.
Use the Amazon Ads connector for a seller or vendor account.
Use the Amazon DSP connector for an agency account.