Problem summary
You cannot connect an Amazon Ads data source or download data when your Amazon user lacks the required account permissions.
Error message or symptoms
The data source shows an access or permission error when you connect or download Amazon Ads data.
When does this occur
Your Amazon user does not have access to the account that you want to connect.
Your Amazon user has Viewer permission.
An Amazon account owner changed your permissions.
Root cause
The Amazon Ads connector requires Admin or Editor permission. Viewer permission does not provide the required access.
Solution
Ask the Amazon account owner to confirm that your user can access the account.
Ask the owner to assign Admin or Editor permission.
If you use a vendor or author account, manage the permission on the Amazon user management page.
If you use a seller account, manage the permission on the Seller Central user permissions page.
Try to connect or download the data again.