Collect and send the information that Funnel support needs to investigate a Google Data Studio problem.
Before you begin
Complete the Google Data Studio data-source refresh steps.
Confirm that you can open the affected Funnel export and Google Data Studio report.
Report the problem
Copy the link to the affected Funnel export.
If the data does not match, set the Google Data Studio report to one completed day.
For a data mismatch, use the same dimensions, metrics, currency conversion and filters in Google Data Studio and Funnel.
Take a screenshot of the Google Data Studio error or data mismatch.
Include the full browser window, URL, date range and filters in the screenshot.
Open the affected export in Funnel.
Copy the export's Data Explorer link.
Describe what you were doing when the problem occurred and whether it happened before.
Send the links, screenshot and description to Funnel support in the in-app chat.
What to expect
Funnel support receives the context needed to compare the same query in Funnel and Google Data Studio.